Privacy Policy

At SITE CRM, protecting your privacy is a top priority. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

We collect personal information from users only when it is voluntarily provided. This may include:

• Name
• Email address
• Phone number
• Business information
• Feedback or queries shared through contact forms

You may visit our website anonymously. Any personal details you choose to share with us via forms or email are collected for the purpose of providing support, responding to inquiries, or improving your experience.

Lead Info and CRM Data

SITE CRM does not collect, access, store, or manipulate any lead info entered by users into their CRM dashboards or tools. All data related to your customers or leads remains entirely your own and is neither viewed nor used by SITE CRM in any manner.

We are committed to ensuring complete confidentiality of your business data. Your CRM information is processed securely, and we do not mine, analyze, or extract insights from your lead info for any internal or third-party use.

Use of Information

Any personal information collected through our website is used only for:

• Responding to user inquiries
• Sending relevant updates, offers, or product information
• Internal analysis to improve services and user experience

By submitting your contact information, you agree to receive communications via Call, SMS, Email, or WhatsApp from SITE CRM, even if your number is registered under DND.

Cookies

We may use cookies or similar tracking tools to analyze site traffic and improve website performance. These cookies do not collect personally identifiable information unless you have chosen to share it with us.

You can manage your cookie preferences directly in your browser settings.

Third-Party Services

We may use third-party services for analytics, advertising, or functionality enhancements. These providers are bound by their own privacy policies and are not authorized to use your personal data for any other purpose.

We ensure that any third-party services we work with are reputable and compliant with data protection laws.

Your Rights and Choices

As a user, you have the right to:

• Request access to the personal data we hold about you
• Request corrections or deletion of your personal data
• Opt out of receiving non-essential communications

By submitting your contact information, you agree to receive communications via Call, SMS, Email, or WhatsApp from SITE CRM, even if your number is registered under DND.

To exercise any of these rights, please contact us at [insert support email address].

Data Retention

We retain your contact information only as long as it is necessary to fulfill the purposes mentioned in this policy or to comply with legal obligations.

We do not retain any CRM-related lead info beyond the control and ownership of the user.

Data Security

We adopt appropriate data collection, storage, and processing practices to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Policy Updates

SITE CRM may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

We recommend reviewing this policy periodically to stay informed of any changes.

Contact Us

If you have questions about this Privacy Policy or your personal information, please reach out to us